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Report a Product Issue

Please complete this form to report a defective, damaged, or incorrect item. All claims must be submitted within 30 days of the delivery date.

Your Name(Required)

First Last

Email Address(Required)

We will use this email to follow up on your claim.

Order Number(Required)

You can find your order number in your order confirmation email.

Type of Issue(Required)

Description of the Issue(Required)

Photos of the Defect or Damage(Required)

Drop files here or

Accepted file types: jpg, jpeg, png, heic, webp, Max. file size: 10 MB, Max. files: 5.

Please upload close-up photos of the problem area as well as a full photo of the item. Accepted formats: JPG, JPEG, PNG, HEIC, WEBP. Max 10 MB per file, up to 5 files.

Photos of Shipping Packaging (if applicable)

Drop files here or

Accepted file types: jpg, jpeg, png, heic, webp, Max. file size: 10 MB, Max. files: 3.

If your item arrived with shipping damage, please upload photos of the outer packaging. Accepted formats: JPG, JPEG, PNG, HEIC, WEBP. Max 10 MB per file, up to 3 files.

Preferred Resolution(Required)

Let us know your preference. Final resolution is at our discretion based on the nature of the issue.

Acknowledgment(Required)

I confirm that the information provided above is accurate and that photos have not been altered. I understand that all claims must be submitted within 30 days of the delivery date.